Effective Date: [22/7/2025]

Welcome to Reeva Jewellery. By accessing or using our website https://reevajewellery.com/, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General

These Terms & Conditions govern your use of the Reeva Jewellery website and the purchase of products from our online store. By using our site, you agree to these terms and our Privacy Policy. If you do not agree, please do not use our services.

2. Products & Pricing

  • All our products are handpicked oxidised silver jewellery and are described as accurately as possible.
  • Prices are listed in INR and are subject to change without prior notice.
  • We reserve the right to modify or discontinue products at any time without notice.
  • Product availability is subject to stock; if an item is out of stock, we will notify you and offer alternatives or a full refund.

3. Order Process

  • Once an order is placed, you will receive an email confirmation.
  • Orders can only be cancelled within 2 hours of placing the order. After that, it will be processed for shipping.
  • We reserve the right to refuse or cancel any order at our discretion (e.g., due to payment issues, suspicious activity, or pricing errors).

4. Shipping & Delivery

  • We deliver across India. Shipping charges (if any) will be shown at checkout.
  • Delivery time may vary depending on your location and order volume, typically within 3-7 business days.
  • Reeva Jewellery is not responsible for delays caused by courier services, natural calamities, or unforeseen situations.

5. Returns & Exchange Policy

  • We only accept returns or exchanges in case of damaged, defective, or wrong product received, reported within 48 hours of delivery.
  • To initiate a return, please contact us at support@reevajewellery.com with images of the product and packaging.
  • We do not accept returns for reasons such as dislike of product, size mismatch, or change of mind, due to hygiene and product type.
  • Refunds (if applicable) will be processed to the original payment method within 7 working days.

6. Intellectual Property

All content on this website — including images, logos, text, graphics, product designs, and layout — is the property of Reeva Jewellery and protected by copyright laws. Unauthorized use or reproduction is strictly prohibited.

7. User Responsibilities

By using our website, you agree to:

  • Provide accurate and current information
  • Not use the website for illegal or unauthorized purposes
  • Not upload malicious code or interfere with the website’s functionality

8. Limitation of Liability

Reeva Jewellery shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • The use or inability to use our website or products
  • Inaccuracies or errors in product descriptions or pricing
  • Delays or failures in delivery due to external factors

9. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes will be subject to the jurisdiction of the courts located in [Insert City, e.g., Jaipur, Rajasthan].

10. Contact Us

For any questions, concerns, or clarifications about these Terms, feel free to reach out:

📧 Email: support@reevajewellery.com
🌐 Website: https://reevajewellery.com/